Operational Manager (Hospitality & Wellness)

Join Elevated Lab Bali, a premier wellness and hospitality destination in the heart of Bali, as our Operational Manager. This is a hands-on leadership role for a dynamic professional with a passion for excellence in fitness, wellness, therapy, or hospitality. If you thrive in a fast-paced environment and are eager to drive operational efficiency and guest satisfaction, we want to hear from you.

As the Operational Manager at Elevated Lab Bali, you will be responsible for overseeing the day-to-day operations of our wellness center and hospitality services. You will work closely with our team of experts to ensure that our guests receive the highest quality of service and experience. This role offers a unique opportunity to be part of a growing wellness and hospitality business in Bali, with the chance to make a significant impact on our operations and guest satisfaction.

📋 Tanggung Jawab Pekerjaan

• Oversee the day-to-day operations of the wellness center and hospitality services.
• Manage and mentor a team of operational staff to ensure high standards of service and guest satisfaction.
• Develop and implement operational procedures and protocols to improve efficiency and effectiveness.
• Monitor and analyze operational data to identify areas for improvement and implement corrective actions.
• Ensure compliance with health and safety regulations, as well as industry standards and best practices.
• Collaborate with other departments to ensure seamless integration and coordination of services.
• Develop and implement training programs to enhance the skills and knowledge of the operational team.
• Monitor and manage budgets and resources to ensure operational efficiency and profitability.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in a leadership role within the hospitality or wellness industry.
• Proven track record of successfully managing and leading teams in a fast-paced environment.
• Strong knowledge of operational management principles and practices.
• Excellent communication, interpersonal, and leadership skills.
• Proficient in using operational management software such as QuickBooks, SAP, or Oracle.
• Familiarity with wellness and hospitality industry standards and best practices.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

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